Account
Delete Account
1. In the app
Open Profile and tap Delete account. Confirm, then (for email sign-in) enter your password. Apple and Google accounts re-authenticate with that provider. Deletion is immediate for that login.
If you cannot open the app, email us from the address linked to your account when possible:
Subject line: “K-Trip Passport account deletion request”. Include the email you used to sign in and your Firebase UID if you know it. We aim to complete verified requests within 30 days.
2. What is removed
After a verified deletion we remove the Firebase Auth login, the profile row, souvenir passport fields, visa pages, stamps, custom missions, and Storage objects in passport-photos and stamp-photos.
A cache may remain on a phone we cannot reach. Uninstall the app or clear its storage on each device you used.
Infrastructure logs may be kept as described in the Privacy Policy. You may create a new account later with the same Google, Apple, or email sign-in; it will not restore the old stamps.
3. On the device (not account deletion)
In Profile, Reset passport clears stamps, visa leaves, and the issued souvenir on the account and this device. It does not delete your login. Sign out ends the session and leaves the account’s souvenir in place.
4. More information
See also: Privacy Policy · Terms of Service